Twitter

Fixing Common Twitter Errors on Mobile and PC

Alex Rivera

· 6 min read

Twitter has become an essential platform for communication, news, and social interaction. With millions of users worldwide, it’s no surprise that some experience issues when accessing Twitter on mobile devices or PCs. Whether you're a casual user or someone who relies on Twitter for work, these errors can be frustrating. This guide will walk you through the most common Twitter errors on both mobile and PC and provide step-by-step solutions to fix them.

Table of Contents

  1. Common Twitter Errors on Mobile
  2. Common Twitter Errors on PC
  3. Advanced Troubleshooting
  4. Conclusion

Common Twitter Errors on Mobile

1.1. Twitter App Not Loading

One of the most common issues users face on mobile is the Twitter app not loading or taking an unusually long time to open.

Causes:

  • Poor internet connection
  • Outdated app version
  • Temporary server issues

Solutions:

  • Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection.
  • Update the app: Go to the App Store (iOS) or Google Play Store (Android) and see if there’s an update available for Twitter.
  • Restart the app: Force close Twitter and reopen it.
  • Check for outages: Visit DownDetector to see if others are reporting similar issues.

1.2. Login Issues

Some users encounter problems logging into their Twitter accounts on mobile devices. This could be due to various reasons.

Causes:

  • Incorrect login credentials
  • Account suspension
  • Two-factor authentication issues

Solutions:

  • Reset your password: If you’ve forgotten your password, use the "Forgot password?" link on the login page.
  • Check your email: If your account is suspended, Twitter will usually notify you via email with the reason and instructions on how to appeal.
  • Verify two-factor authentication: Ensure your 2FA app or SMS code is correct. If you’re not receiving the SMS, make sure your phone number is correct on your account settings.

1.3. Twitter Crashing or Freezing

It’s not uncommon for the Twitter app to crash or freeze, especially on older devices or after an app update.

Causes:

  • Bugs in the app version
  • Insufficient memory or storage on the device

Solutions:

  • Clear app cache: Go to your device settings > Apps > Twitter > Storage, then clear the cache.
  • Update the app: Ensure you’re using the latest version of Twitter.
  • Reinstall the app: Uninstall Twitter and then reinstall it from your device’s app store.

1.4. Push Notifications Not Working

Push notifications are essential for staying updated on Twitter activity. If they stop working, you might miss important tweets and messages.

Causes:

  • Notification settings not enabled
  • Do Not Disturb mode on
  • App-specific issue

Solutions:

  • Check notification settings: Ensure notifications are enabled for Twitter in both the app and your device settings.
  • Disable Do Not Disturb: Make sure your phone’s Do Not Disturb mode is turned off.
  • Re-enable notifications: Sometimes, turning notifications off and then back on can fix the issue.

1.5. Images and Videos Not Loading

Having trouble viewing media on Twitter? This could be due to a number of factors.

Causes:

  • Slow internet connection
  • Twitter’s data saver mode enabled
  • Corrupt cache

Solutions:

  • Improve your connection: Make sure your internet speed is sufficient for loading media.
  • Disable data saver mode: Go to Twitter’s settings > Data Usage > and turn off Data Saver.
  • Clear cache: As with crashing issues, clearing the cache can help with media loading problems.

Common Twitter Errors on PC

2.1. Twitter Website Not Loading

Twitter’s website may occasionally refuse to load on your PC, showing a blank page or a loading error.

Causes:

  • Internet connection issues
  • Browser problems
  • Twitter server issues

Solutions:

  • Check your internet connection: Ensure that your connection is stable.
  • Clear browser cache and cookies: This can often resolve loading issues.
  • Try a different browser: Sometimes, switching to another browser can solve the problem.

2.2. Browser Compatibility Issues

Not all browsers handle Twitter equally well. Compatibility issues might lead to problems displaying the site correctly.

Causes:

  • Outdated browser version
  • Incompatible browser extensions

Solutions:

  • Update your browser: Make sure you’re using the latest version.
  • Disable extensions: Turn off browser extensions that might interfere with Twitter, such as ad blockers.
  • Switch browsers: Try accessing Twitter from another browser like Firefox, Chrome, or Edge.

2.3. Error Messages on Twitter

Error messages like "Something went wrong" or "Cannot retrieve tweets at this time" can pop up on Twitter for a variety of reasons.

Causes:

  • Server issues
  • Network problems
  • Account-specific issues

Solutions:

  • Check Twitter’s status page: Sometimes, these errors are due to widespread issues on Twitter’s end.
  • Refresh the page: A simple refresh might resolve temporary glitches.
  • Log out and back in: Logging out of your account and back in can reset the connection.

2.4. Media Upload Failures

Trying to upload images, videos, or GIFs to Twitter from your PC, but it’s not working?

Causes:

  • File size too large
  • Unsupported file format
  • Browser issue

Solutions:

  • Resize your files: Ensure your media files meet Twitter’s size and format requirements.
  • Convert files: Use online tools to convert your media into supported formats like JPG, PNG, or MP4.
  • Try a different browser: If uploading fails, switch to a different browser.

2.5. Slow Performance

Is Twitter running slowly on your PC? This could be due to several factors.

Causes:

  • Heavy browser usage
  • Multiple tabs or windows open
  • Insufficient system resources

Solutions:

  • Close unnecessary tabs: Free up memory by closing other browser tabs and windows.
  • Restart your browser: A fresh start can speed things up.
  • Upgrade your hardware: If your PC is consistently slow, it might be time for a hardware upgrade.

Advanced Troubleshooting

3.1. Clearing Cache and Cookies

Clearing your cache and cookies can resolve a host of issues on both mobile and PC.

Mobile:

  1. Go to your device’s settings.
  2. Find the Twitter app under Apps.
  3. Select Storage, then clear the cache.

PC:

  1. Open your browser settings.
  2. Navigate to Privacy and Security.
  3. Clear your browsing data, including cache and cookies.

3.2. Reinstalling the Twitter App

If issues persist on mobile, reinstalling the app can often fix them.

  1. Uninstall Twitter from your device.
  2. Restart your device.
  3. Reinstall Twitter from the App Store or Google Play Store.

3.3. Resetting Network Settings

Resetting network settings can resolve connection-related issues on mobile.

  1. Go to your device’s settings.
  2. Navigate to System > Reset options.
  3. Select Reset Wi-Fi, mobile & Bluetooth.

3.4. Contacting Twitter Support

When all else fails, reaching out to Twitter Support can provide a solution.

  1. Visit Twitter’s Help Center at help.twitter.com.
  2. Submit a request detailing your issue.
  3. Monitor your email for a response from Twitter’s support team.

Conclusion

Twitter, like any other platform, is not immune to technical hiccups. Whether you’re facing issues on mobile or PC, the key is to stay calm and methodically troubleshoot the problem. This guide should help you identify and fix the most common Twitter errors, ensuring that your experience on the platform remains smooth and enjoyable.

Remember, while some issues are user-fixable, others may require patience as Twitter’s team works to resolve them. If you’re frequently encountering problems, consider

following Twitter’s official support account @support for real-time updates and advice.

Happy tweeting!